Return Policy

All returns must first be authorized and issued an approved RA number.

Return requests are processed Tuesday - Friday 10A-5P ET.

Any unapproved returns without an RA number will be refused.

To receive a return authorization, please e-mail with your order number, item(s) returning, reason for return, and shipping carrier you are using for the return.

Returns must be requested within 14 days of ship date.

Merchandise cannot be worn, altered, or washed.

Purchases made with a DISCOUNT CODE (WELCOME15, THX25FRND, etc.) are returnable for Store Credit / Gift Card Only - No Refunds.

All Sale Items are Final Sale. No returns.

International Orders may be returned for Store Credit / Gift Card Only - No Refunds. Please note on International Orders - Customer is responsible for shipping charges both ways.

Domestic Customers are responsible for return shipping.

 All refunds are subject to a 15 business day processing time upon receipt.


Contact Us

Online Assistance:
Tel. (518) 537-2630




Office Hours:

M-F 10am - 5pm (ET)