Return Policy

All returns must first be authorized and issued an approved RA number.
Any unapproved returns without an RA number will be refused.

Purchases made with a DISCOUNT CODE (WELCOME15, THX25FRND, etc.) are returnable for Store Credit / Gift Card Only - No Refunds.

ALL SALE ITEMS ARE FINAL SALE. NO RETURNS.

INTERNATIONAL SALES ARE FINAL SALE. NO RETURNS.

To receive a return authorization, please e-mail organicreturns@gmail.com with your order number, item(s) returning, reason for return, and shipping carrier you are using for the return. Merchandise cannot be worn, altered, or washed.

Return requests are processed Tuesday - Friday 10A-5P ET.

Returns must be requested within 14 days of ship date.

Domestic Customers are responsible for return shipping.

 All refunds are subject to a 15 business day processing time upon receipt.

x

Contact Us

Online Assistance:

organicbyjp@gmail.com
Tel. (518) 537-2630

Returns:

organicreturns@gmail.com

Sales:

walter.organic@gmail.com

Press:

press.organic@gmail.com


Office Hours:

M-F 10am - 5pm (ET)