2022 Return Policy
We do not offer refunds at this time.
Organic by John Patrick offers exchanges or store credit only within 10 days upon receipt of goods.
All discounted items are final sale, no exchanges.
Kindly, be as considerate as possible when it comes to exchanges. Items must be in original packaging, unused condition with original tags intact. We will ship you the exchanged items if they are available or you will be sent an electronic gift card.
Any exchange requests falling outside of the 10 day time frame outlined above will not be accepted. Items returned without a return authorization will be refused.
ALL SALE ITEMS ARE FINAL SALE. NO RETURNS OR EXCHANGES.
INTERNATIONAL SALES ARE FINAL SALE. NO RETURNS OR EXCHANGES.
When shipping to international addresses, you will be responsible for import duties, fees and taxes upon delivery of your international order. This charge is determined by your local customs authority. We suggest contacting your local customs office for additional information on these charges.
1. Email email@example.com to request your Return Authorization Number (RA Number). This RA Number must be requested within 10 days upon receipt of goods. In your email, please provide your order number, the item(s) you’re returning, the reason for the return, and the carrier you plan to use. All returns received must have an RA Number, any without a RA Number will be refused.
2. Ship your return to the address below using either UPS or FedEx (USPS will not deliver). Customers are responsible for return postage. Any returned items must be unwashed, unworn, and in original condition. Your return must be received within 10 days of the issue date of the RA Number.
3. When your return is received and in good order, your gift card or exchange will be processed. Allow 3-5 business days for completion. Electronic gift cards do not expire and can be applied to any item on the Organic by John Patrick website.