Return Policy

ALL RETURNS SUBJECT TO A $20 RESTOCKING FEE.

All returns must first be authorized and issued an approved RA number.
Any unapproved returns without an RA number will be refused.

To receive a return authorization, please e-mail organicreturns@gmail.com with your order number, item(s) returning, reason for return, and shipping carrier you are using for the return.

Return requests are processed Tuesday - Friday 10A-5P ET.

Returns must be requested within 14 days of ship date.

Merchandise cannot be worn, altered, or washed.

Purchases made with a DISCOUNT CODE (WELCOME15, THX25FRND, etc.) are returnable for Store Credit / Gift Card Only - No Refunds.

ALL SALE ITEMS ARE FINAL SALE. NO RETURNS.

International Orders may be returned for Store Credit / Gift Card Only - No Refunds. Please note on International Orders - Customer is responsible for shipping charges both ways.

Domestic Customers are responsible for return shipping.

 All refunds are subject to a 15 business day processing time upon receipt.

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Contact Us

Online Assistance:

organicbyjp@gmail.com
Tel. (518) 537-2630

Returns:

organicreturns@gmail.com

Sales:

walter.organic@gmail.com

Press:

press.organic@gmail.com


Office Hours:

M-F 10am - 5pm (ET)