Return Policy

All returns must first be authorized and issued an approved RA number.

Any unapproved returns without an RA number will be refused.

To receive a return authorization, please e-mail organicreturns@gmail.com with your order number, item(s) returning, and the reason for return.

Returns must be requested within 14 days of ship date.

Merchandise cannot be worn, altered, or washed.

Purchases made with a DISCOUNT CODE (WELCOME15, THX25FRND, etc.) are returnable for Store Credit / Gift Card Only - No Refunds.

All Sale Items are Final Sale. No returns.

International Orders may be returned for Store Credit / Gift Card Only - No Refunds. Please note on International Orders - Customer is responsible for shipping charges both ways.

Domestic Customers are responsible for return shipping.

 All refunds are subject to a 15 business day processing time.

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Contact Us

Online Assistance:

organicbyjp@gmail.com
Tel. (518) 537-2630

Returns:

organicreturns@gmail.com

Sales:

walter.organic@gmail.com
jessica.organic@gmail.com

Press:

press.organic@gmail.com


Office Hours:

M-F 10am - 5pm (ET)